LEGAL NOTICE

Last Updated: 12/09/2026

This Legal Notice applies to the website operated under the trading name Simply Shoes 

By accessing or using this website, you agree to comply with this Legal Notice and any other applicable terms and policies published on the website.

Nothing in this Legal Notice is intended to exclude, restrict or otherwise limit any legal rights or protections that consumers have under applicable UK law.

1. BUSINESS INFORMATION

Trading Name: Simply Shoes

Legal Business Name: Simply Shoes Online

Business Type: Sole Trader

Business Address:

Suite RA01, 195-197 Wood Street, London E17 3NU
                                                                                                                                                                                                                                               Email: info@simplyshoesonline.co.uk                                                                                                                   

2. WEBSITE OPERATOR

The website and online store known as Simply Shoes are operated by the legal business identified above.

“Simply Shoes” is the trading name used for the online retail sale of footwear and related products.

Where a customer places an order through this website, the contractual relationship is with the legal business identified in this Legal Notice and the applicable Terms & Conditions of Sale.

3. UK SALES ONLY

Simply Shoes currently accepts orders for delivery within the United Kingdom only.

Unless expressly stated otherwise on the website, we do not offer delivery outside the United Kingdom.

4. WEBSITE INFORMATION

We take reasonable care to ensure that information published on this website is accurate and up to date.

However, information on a website may occasionally contain typographical errors, inaccuracies, omissions or information that has become outdated.

Where an error is identified, we may correct or update the relevant information.

Nothing in this section limits or excludes any rights or remedies a consumer may have where information provided by us forms part of a legally binding contract or where the law provides otherwise.

5. PRODUCT INFORMATION

We aim to display product descriptions, photographs, colours, sizes, specifications and other product information as accurately as reasonably possible.

Images are provided for illustration and product identification. Because screen settings and displays can vary, colours shown on a customer's device may differ slightly from the physical product.

Any product description or specification provided by Simply Shoes is intended to accurately describe the relevant product.

Nothing in this Legal Notice excludes a customer's statutory rights where goods are not as described, are not of satisfactory quality or are not fit for purpose.

6. PRICES

Prices displayed on the website are those applicable at the time shown, subject to correction of genuine errors.

Where applicable, prices will include VAT or other taxes that are required to be included in the displayed consumer price.

Delivery charges, where applicable, will be clearly stated before the customer places an order.

Simply Shoes reserves the right to correct genuine pricing errors. If an obvious pricing error occurs and an order has been placed at an incorrect price, we will contact the customer and explain the position before attempting to proceed with the order at the corrected price.

Nothing in this provision affects a customer's statutory rights.

7. ORDERS AND CONTRACTS

Placing an order through the website constitutes an offer by the customer to purchase the selected goods in accordance with the applicable Terms & Conditions of Sale.

An automated order acknowledgement confirms that the order has been received. It does not necessarily mean that the order has been accepted.

The contract between Simply Shoes and the customer will be formed in accordance with the applicable Terms & Conditions of Sale.

We will provide confirmation of the contract and relevant order information in a durable format, such as email, where required by law.

We reserve the right to refuse or cancel an order where permitted by law, including where there is a genuine pricing or product information error, suspected fraudulent activity, an inability to supply the ordered goods, or another legitimate reason.

Where we cancel an accepted order and payment has already been taken, we will refund the amount paid for the affected order in accordance with applicable law.

8. PAYMENT

Payment must be made using the payment methods made available at checkout.

Customers are responsible for providing accurate payment and billing information.

We do not knowingly retain complete payment-card details where payment processing is handled by a third-party payment provider.

Payment information may be processed by our payment service providers in accordance with their own terms and privacy policies.

9. DELIVERY

We will deliver orders in accordance with our Shipping & Delivery Policy.

Delivery times displayed on the website are estimates unless expressly stated to be guaranteed.

We will not be responsible for delays caused by circumstances outside our reasonable control, subject always to any rights the customer has under applicable law.

Unless the law provides otherwise, responsibility for goods remains with Simply Shoes until the goods come into the physical possession of the customer or a person identified by the customer to receive them.

10. RETURNS, CANCELLATIONS AND REFUNDS

Customers have statutory rights in relation to online purchases, including applicable cancellation rights and rights concerning faulty, misdescribed or unsuitable goods.

Simply Shoes also operates a Returns, Refunds & Cancellation Policy explaining how customers can exercise those rights and any additional rights or procedures we offer.

For ordinary change-of-mind returns, customers may be responsible for the direct cost of returning goods where permitted by law and where this information has been properly provided before the contract is entered into.

Nothing in this Legal Notice or our Returns Policy removes or restricts statutory consumer rights.

11. STATUTORY CONSUMER RIGHTS

Nothing in this Legal Notice, our Terms & Conditions, our Returns Policy, our Shipping Policy or any other website notice is intended to exclude or restrict rights that cannot legally be excluded or restricted.

In particular, where applicable, goods supplied to consumers must comply with statutory requirements, including being:

• of satisfactory quality;

• fit for purpose; and

• as described.

A consumer's statutory rights may apply regardless of any additional policies or warranties offered by Simply Shoes.

Where a provision of our website terms conflicts with a mandatory legal requirement, the mandatory legal requirement will apply.

12. WEBSITE USE

You may use this website for lawful purposes only.

You must not:

• use the website for fraudulent or unlawful purposes;

• attempt to gain unauthorised access to the website or its systems;

• introduce malicious software, viruses or other harmful material;

• interfere with the operation or security of the website;

• use automated systems to access the website in a manner that places an unreasonable burden on our systems;

• reproduce, copy or commercially exploit website content without permission;

• impersonate Simply Shoes or another person;

• use the website in a way that infringes another person's legal rights.

We may restrict or suspend access to the website where reasonably necessary to protect the website, our business, our customers or other users, subject to applicable law.

13. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, product imagery, designs, page layouts, branding and other material, belongs to Simply Shoes or is used by us with permission.

You may access and use the website for your personal, non-commercial use.

You must not reproduce, modify, distribute, publish, transmit, sell, license or commercially exploit website content without our prior written permission, except where permitted by law.

Nothing in this Legal Notice affects rights that cannot legally be restricted, including applicable copyright exceptions.

14. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to websites, payment providers, delivery providers, social-media services or other third-party services.

Third-party websites and services are operated independently from Simply Shoes.

We are not responsible for the content, availability, security, privacy practices or terms of third-party websites or services.

Where a third-party service is necessary to complete an order or payment, the customer's use of that service may also be subject to the third party's own terms and policies.

15. WEBSITE AVAILABILITY

We aim to keep the website available and functioning correctly but do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

The website may occasionally be unavailable because of maintenance, technical problems, updates, security measures or circumstances outside our reasonable control.

Nothing in this section limits liability that cannot legally be excluded.

16. SECURITY

We take reasonable steps to protect the website and information processed through it.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should take reasonable precautions when accessing the website, including maintaining appropriate security on their own devices and accounts.

17. PRIVACY AND PERSONAL DATA

Personal information collected through the Simply Shoes website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what personal information we collect, why we collect it, how we use it, how long we retain it, and the rights available to individuals under applicable data-protection law.

18. LIABILITY

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, nothing in this Legal Notice excludes or limits liability for matters that cannot legally be excluded or limited, including applicable liability relating to death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or statutory consumer rights that cannot legally be excluded.

We do not seek to exclude or restrict liability for supplying goods that are faulty or not as described where the law prevents such an exclusion or restriction.

Subject to the above, we are responsible only to the extent permitted by applicable law.

19. EVENTS OUTSIDE OUR CONTROL

We will not be liable for failure or delay in performing an obligation where the failure or delay results from circumstances beyond our reasonable control, provided that this provision is applied in accordance with applicable law.

Such circumstances may include, where genuinely outside our reasonable control, major disruption to transport networks, natural disasters, severe weather, fire, widespread telecommunications or internet failures, or other exceptional events.

This provision does not remove any statutory rights available to consumers.

20. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice from time to time.

The version published on this website will show the date on which it was last updated.

Changes will not retrospectively alter contractual rights that have already arisen unless permitted by law.

Where a change materially affects an existing contractual relationship, we will comply with any applicable legal requirements concerning notification or consent.

21. GOVERNING LAW

This Legal Notice and your use of the Simply Shoes website are governed by the law of England and Wales, subject to any mandatory consumer protections that apply to you.

If you are a consumer, nothing in this Legal Notice is intended to deprive you of any mandatory legal rights or protections that apply in the part of the United Kingdom in which you live.

22. DISPUTE RESOLUTION

If you have a complaint about Simply Shoes, please contact us first using the contact details provided on this website.

We will make reasonable efforts to investigate and resolve complaints fairly.

Nothing in this section prevents a consumer from exercising any legal rights available to them, including bringing proceedings before a court where appropriate.

23. SEVERABILITY

If any provision of this Legal Notice is found by a court or other competent authority to be invalid, unlawful or unenforceable, that provision shall be treated as modified or removed to the minimum extent necessary.

The remaining provisions shall continue to apply to the extent permitted by law.

24. NO WAIVER

If we do not immediately enforce a right or provision under this Legal Notice, this does not mean that we have permanently waived that right or provision.

Any waiver will only be effective where legally valid and expressly made by us.

25. ENTIRE WEBSITE TERMS

This Legal Notice should be read together with the other policies and terms published by Simply Shoes, including:

• Terms & Conditions of Sale;

• Returns, Refunds & Cancellation Policy;

• Shipping & Delivery Policy; and

• Privacy Policy.

Where different documents address the same subject, mandatory legal requirements and the specific contractual terms applicable to the relevant transaction will prevail as required by law.

26. CONTACT DETAILS

If you have a question about this Legal Notice or the operation of the Simply Shoes website, please contact:

Simply Shoes
Legal Business Name: Simply Shoes Online
Address: Suite RA01 195-197 Wood Street, London, E17 3NU
Email: info@simplyshoesonline.co.uk                                                                                  Last Updated: 12/09/2026